EXCHANGE & RETURN
We hope that you love your order but if something is not as you expected let us help you. Send us an email (firstname.lastname@example.org) within 14 days of your delivery date and please remember:
• Products must be unworn, unused and with the original tags. We reserve the right to reject the exchange or return if the product does not meet the set standards
• We encourage you send your item using the same mail satchel and print a label: AU POST. Please keep the tracking number so you know when we get the parcel (all Australia wide parcels have free tracking with AU POST). We cannot take responsibility for lost packages. Return postage costs are nonrefundable.
• Please allow up to 5 business days upon receiving your parcel to process your return. We do not refund the exchange / return shipping costs.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.