When will I receive my order?
We will process your order up to 48 hours. Expect to receive a notification with your parcel tracking number so you can easily check the estimated delivery time. We do not process or ship orders on weekends or public holidays.
May I pick up my order personally?
Yes, our studio is located in Kiama NSW. Please choose a "LOCAL PICK UP" option and send us a message when you are able to pick up your purchase.
Can I exchange or return my order?
Yes, you can. Head to our Exchange & Return page.
How does a pre-order work?
Pre-orders are items that are not currently in stock but will be restocked in a short amount of time. The estimated shipping date for the item will be displayed on the product page.
For orders that contain a combination of in stock and pre-order items please contact us if you prefer them to be shipped separately. No additional postage charged will be incurred in these circumstances but we do care about our environmental footprint so we always encourage our clients to combine purchased pieces to one shipping.
If an item is sold out, can I be notified if it returns?
Please sign up to our monthly email updates and we will include the restock informations there. All styles that are on their way to Australia will be available for pre-order.